Blind sending is not a standard option in every workflow. If you require a shipment without StickerFabriek branding, please contact us prior to ordering so we can confirm if the route supports this.

Shipping options depend on product and production route. Some items support faster processing or shipping upgrades, while others only use the default route out of checkout.

We work with logistics partners who continue to improve routing efficiency and delivery methods. The exact sustainability profile depends on destination, carrier and service level.

If the order has not yet been shipped, we may still be able to change the delivery address. Please contact us as soon as possible with the correct details.

Use the tracking information from your shipping confirmation to track the package with the carrier. If something is incorrect, please contact customer service with your order number and tracking reference.

Please check your spam or junk mail folder first. If nothing has arrived, please send us your order details so that we can check whether the order has been received correctly.

Yes. Send us your order number and tracking information and we will check the shipping status with the carrier where possible.

If a shipment is confirmed missing, we will assess the situation and discuss the most practical next step. This could be a reproduction or a new shipment.