Help with ordering
If a standard product route does not fit your request, use the explanation below to see when manual review, customization requests, or content restrictions apply.
Frequently asked questions
Why are some files checked manually and others not?
That depends on the product workflow. Some products are fully automated, while others include a manual proof or technical check.
What if the option I need is not listed?
If the configurator does not cover your application, please send a custom request via the quotation form with a reference file or clear specification.
Do you refuse certain designs?
Yes. We reserve the right to refuse any unlawful, offensive or otherwise inappropriate content. If you are unsure whether a design is acceptable, please ask before ordering.
How does ordering work?
Choose the most suitable product, set material and size, upload your design and complete the checkout. Where relevant, a proof is first assessed before production starts.