We ship our products with various renowned carriers within Europe. The shipping method used depends on the product chosen and the production location. During the ordering process you can see which shipping and any rush options are available for each product.
The stated delivery times are always indicative and start after the proof has been approved by you. As long as the proof has not yet been confirmed, production and delivery will not start yet.
Faster production or urgent delivery is possible for some products. These options are clearly displayed for the relevant product. Please note that rush options may affect the price.
Once your order has been shipped, you will receive a shipping confirmation with track & trace information if available. We do our utmost to deliver your order as quickly and carefully as possible.
Frequently asked questions
Can I track my order?
Yes. Once your order has been shipped, you will receive an email with track & trace information to the email address used to place the order. With this information you can easily track your shipment.
Can I send my order blind?
Yes, we can send the shipment without our company name.
What shipping options do you offer?
We offer different shipping options, depending on the product group.
In addition to standard shipping is also express for some items shipping available. You can select this option on the product itself.
Do you not see this option? Then express shipping is unfortunately not possible for that product.
Are your shipments sustainable?
Yes. We work with logistics partners who continuously improve their processes to limit their impact on the environment, for example through more efficient routes and more sustainable delivery methods where possible.
Can I change my address after I have placed my order?
Yes, we can change your shipping address as long as your order has not yet been shipped. Send us an email with the updated address and your order number..
Order tracking
Stay informed about your order
We understand how important it is to know where your order is and when it will be delivered. That's why we offer reliable track & trace options, so that you stay well informed throughout the entire delivery process.
Once your order has been shipped, you will receive an email with a tracking number. With this number you can track your package in real time via the relevant carrier's website and you will see an expected delivery date.
Are you experiencing delays or problems with tracking? Then our support team is ready to help you. We support you with everything regarding your shipment, from checking the status to investigating missing or damaged packages. In the rare event that a package is lost or arrives damaged, we will take immediate action by remanufacturing, shipping or replacing the product so that you receive what you ordered.
Have you not received an order confirmation? First check your spam or junk email folder. If you cannot find the email there either, please feel free to contact us — we will be happy to send it to youagain.
Whatever the situation, we do everything we can to make your order and delivery as smooth and worry-free as possible.
Frequently asked questions
Where is my order?
Track your order with the tracking number from your confirmation email. You can enter this number directly on the website of the relevant carrier. If you encounter any problems, please feel free to contact us and we will try to help you as best as possible.
I have not received an email confirmation of my order.
Please check your spam or junk mail folder first. If you cannot find the confirmation there either, please send us an email with your order details so that we can check the status of your order for you.
My order is having tracking issues.
Problems with tracking? Please contact us with your order number and tracking information and we will assist you.
What if my package is lost?
If your package is lost, please email us. We may be able to re-produce and re-ship your stickers. Your satisfaction comes first.
